Shipping Policy

Thank you for shopping with us! We work hard to ensure your order is processed quickly and delivered safely. Please review our shipping information below.

Order Processing

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. You’ll receive a confirmation email with tracking information as soon as your order ships.

Shipping & Delivery Times

We offer international shipping. After dispatch, estimated delivery time is:

8–14 business days from order date

Please note that delivery times are estimates and may vary depending on your location, local postal services, holidays, weather conditions, or other circumstances outside of our control. Delivery times also may occasionally be affected by customs processing, peak seasons, or carrier delays.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email provided at checkout.  Please allow 2–4 days after receiving your tracking number for the carrier's tracking system to update after dispatch. 

International Orders & Customs

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout and are not included in the product or shipping price.

Customs processing may occasionally cause delays beyond our estimated delivery timeframe.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible.

Once an order has been dispatched, we cannot guarantee that the shipping address can be changed or that the package can be redirected.

Please double-check your shipping details at checkout. We’re not responsible for orders shipped to incorrectly provided addresses, reach out to us right away if you spot a mistake and we’ll do our best to help.

Delayed or Missing Packages

If your order has not arrived within the expected delivery timeframe, please check your tracking information for the latest updates.

If your tracking has not updated for an extended period or you believe your package may be lost, please contact our customer support team so we can assist you. We're not responsible for any orders that are missing after verified delivery and arrival from postal service.

Multiple Packages

Depending on the products ordered and their fulfillment locations, items from the same order may occasionally arrive in separate packages. If this occurs, you may receive separate tracking information for each shipment.

Questions

If you have any questions about your shipment or order, please contact our customer support team. We're happy to help.